Policies

ORDER DEADLINE AND CANCELLATION NOTICE

At a minimum, we request all events be scheduled by Monday morning the week prior to your event.  This ensures proper labor scheduling and procurement orders.  When possible, we will accommodate last minute events.  We require a guaranteed guest count 48 prior to your event.  A 48 hour cancellation notice is requested.

SEASONAL MENU ITEMS & SPECIAL EVENTS

Our Culinary Team prides themselves in working with fresh, seasonal foods.  Ask about seasonal menu items and monthly features. 

Our creative catering team will by happy to work with you to design a special event menu to meet your needs and budget.

EVENT DETAILS

Caterings are subject to a $25 delivery fee and all applicable sales tax.  You may incur additional charges for linens, décor, tables, china rentals, higher-grade plasticware, extended serve time, additional servers, multiple service locations/shifts, venue change, weekend events, last minute head count changes, last minute cancellations, small head counts, etc.  Additional labor will be billed $25 per hour.  The weekend event fee is $100 for services 5:00pm Friday through Sunday.



AVI Food Systems at TriHealth Norwood
4750 Wesley Ave
Norwood, OH 45212
(513) 853-9566